QuestionsWhat clients ask before working with Enkindle.
Who actually does the work on my account?+
We do. Harvie Williams and Kobi Martin are directly involved in the accounts we take on rather than handing delivery to a broader account management team. That keeps strategy and execution aligned, and decisions get made quickly because the people setting direction are the same people doing the work. It also means you get founder-level attention rather than a junior team working from a brief.
Why is Enkindle founder-led rather than built out as a bigger agency?+
Being founder-led keeps our commercial thinking close to the work, so we make decisions on what will actually move your business forward rather than what fits an account manager's process. It also keeps our team deliberately small, since adding headcount for its own sake tends to add layers rather than results. The trade-off is that we take on a select number of businesses at a time rather than growing an open client roster.
Where is Enkindle based, and do you only work with Perth businesses?+
We are based in Perth, Western Australia, and work closely with Perth and broader Australian businesses. Our founder-led model does not depend on being in the same building, so we work with businesses outside Perth too, provided communication stays direct and regular. What matters more than location is fit with the kind of growth work we do.
What kind of businesses does Enkindle work with?+
We work with ambitious, scale-ready businesses looking for a genuine growth partner rather than a standard service provider, alongside a smaller number of startup and venture-stage partnerships. Fit matters to us more than size or industry, since the work depends on a business wanting real strategic involvement rather than a fixed scope of deliverables. We also operate our own ventures, including Lupin Gold and Drink Skip, under ETC. Holdings, which keeps us close to the commercial realities our clients are dealing with.
How does communication work once we're working together?+
Because we are directly involved in delivery, communication tends to be direct rather than filtered through account managers. We agree the specific cadence and channels early depending on the engagement, whether that is Growth Partner, Solutions or Startups. We want your questions and decisions moving, not sitting waiting on a chain of people to relay them.
What is the difference between Growth Partner, Solutions and Startups?+
Growth Partner is a deeper, embedded relationship for scale-ready businesses that want ongoing strategic involvement from us, not just channel execution. Solutions is structured retainer support focused on managing a specific channel or set of channels. Startups is our more selective pathway for venture-stage businesses, where we contribute broader strategic input rather than pure execution. Which pathway fits best depends on how much strategic involvement you need from us versus focused delivery.
